We are happy to ship all over the world - Our Free Shipping services may take up to 10-14 business days to arrive. For any questions or express shipping please contact us via the contact form on the website or by sending a direct email to firstname.lastname@example.org and we will do our best to help you with your specific need.
Creating your custom, hand-stamped jewelry takes between 3 days to a week* after completing the checkout.
*Please note that shipping is not included in this time frame. *Please note that this time frame does not apply during the following holidays: Christmas, Valentine’s Day, and Mother’s Day. Orders placed during these times may take up to 15 business days to ship.
While we cannot rush our handmade production time, we do offer expedited shipping options by DHL express. Rush shipping can be added to your cart during checkout. Rush orders arrive within 2-3* business days after the piece has been created.
*Please note, we are not responsible for package delays by DHL due to holidays times, weather, an incorrect address, etc.
Our orders are packaged in a beautiful fabric bag, each placed inside by a YAYA-designed paper bag. The paper bag is tied in a colored ribbon that comes out of its upper brims. In case of a few pieces per order, each piece will get wrapped in a separate package as mentioned above and will be placed inside of our YAYA carton box for maximum protection of your goods. For each of our boxes, you will also receive a gift card so you can write the recipient a personal loving message and hand it over to your loved ones. If you have any specific card and packaging color preference, please state it in the special instructions box on your checkout.